Place your orders before our order-by dates for your best chance to get them by December 25!
Most Products can be ordered by December 8th and received by December 25th, 2020
If you’d like to order after the 8th and worried if it will arrive by Christmas, you can contact us at email@example.com and we will see if we can expedite your order.
We are continuing to fulfill orders, although fulfillment time will take longer than our previous maximum of 7 days. Our top product categories, DTG, embroidery, and all-over print products, are taking up to 3 weeks or longer for fulfillment as delays are being felt across our supply chain and industry-wide.
Our fulfillment partner’s are routing orders to where they’ll be fulfilled most efficiently, whether that’s to one of their in-house branches or a backup facility. They’ve also began gearing up to invest $4 million in new printing tech to help all their facilities increase capacity.
Keep in mind that with longer fulfillment and shipping times, orders might not make it on time for occasions like Father’s Day. We do apologize for this but we are pretty sure the Father in mind will understand considering the Pandemic.
We’re still seeing long fulfillment and shipping times at airplane tees and industry-wide. Our support team is doing their best to keep up with increased customer questions. Our average email response time has increased to about one day, and we’re not available on the phone. We try to keep chat available during US business hours on Mon-Fri, but periodically turn it off to catch up with queues.
Our fulfillment centers are working hard to safely increase their capacity and they’ve made good progress in the last month. In Charlotte, their goal is to increase daily printing output by 2,000 orders week over week. They’ve already grown DTG capacity by 20% and are working on improving more categories.
Even with all the steps they’ve done, it’ll still take time to bring fulfillment times back to normal. Some product categories are already there, especially products that they fulfill in Europe. Fulfillment is still taking long for the top categories: DTG, embroidery, and all-over printed apparel. Most of our products at airplane tees are DTG printing which is the hardest hit. Times to print have been up to a month.
Shipping is also taking longer than usual depending on where your orders are shipping to. Some positive news is that Latvia’s airlines have started to ease restrictions on flights, which means that we’ll be able to ship orders from Europe more frequently.
We’ll continue posting updates as they come; thanks for your patience and for reading.
The team at airplaneTees wanted to take a moment to say thank you to everyone who’s been showing support to our business in this challenging time.
For weeks now, the entire world is adapting to a new normal. It has been difficult for us to deal with the changes, and we’re hoping it’ll be over soon.
We’re staying in touch with our fulfillment partners about fulfillment and shipping delays. Here are the estimates we are currently looking at:
- All items that are usually fulfilled within 7 days are now looking closer to 21 days.
- Neck Gaiters are in demand and are being handled more quickly than other items. Fulfilled closer to the 7 day period on these items.
I know this isn’t what you guys are used to, so I’m grateful for your patience as you continue coming back to our brand and enjoying our products.
Some good news is, we now have more time to focus on some exciting designs / products we previously simply didn’t have time for. Stay tuned for more additions to our collection!
Thanks again, and, most importantly, stay safe.
Dan – owner aviationBay.com LLC and airplanetees.com