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Tracking Says Delivered, but the Package Is Missing

First verify the shipping address on your confirmation. Then check any delivery photo or location note supplied by the carrier.

Look for a different drop-off location

Check the porch, side door, parcel locker, mailroom or reception desk, as appropriate. Ask household members or building staff whether they accepted it. At a hotel or workplace, confirm which desk receives deliveries.

Ask for a review

Contact the carrier through its official support channel to review the delivery record. Keep the tracking number and any case reference. Avoid sharing full order details in public comments.

If the package is still missing, contact Airplane Tees with your order number, address, tracking status and steps taken. The current Return Policy and applicable order terms govern the review. A delivered scan alone is not a blanket promise or denial of a refund.