For a damaged, misprinted or incorrect item, contact Airplane Tees with the details needed to review it. The current Return Policy gives the current reporting deadline and eligibility rules.
What to include
Send the order number, checkout email address and a description of the affected item. Explain how it differs from your confirmation. For a visible issue, include a photo of the entire item and a close-up; provide a label photo if requested.
For missing items, include the tracking link and identify what arrived. Check additional shipping emails, because items may travel separately.
Keep the item and packaging
Keep both until the issue is resolved. Obtain instructions before mailing anything back so it goes to the appropriate destination.
Possible remedies depend on the confirmed problem and the current Return Policy. A report begins the review; it does not automatically authorize a return or a particular refund.