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  • COVID-19 update May 21st, 2020
    8 / 100 Powered by Rank Math SEO We’re still seeing long fulfillment and shipping times at airplane tees and industry-wide. Our support team is doing their best to keep up with increased customer questions. Our average email response time has increased to about one day, and we’re […]
  • Delivery issue with Tracking.
    4 / 100 Powered by Rank Math SEO What happens if my package wasn’t delivered, but the tracking states that it was?  If the package was marked as delivered by the carrier, but you report you have yet to receive it, we won’t cover the cost of reshipping […]
  • How should I wash my printed garments?
    4 / 100 Powered by Rank Math SEO How to wash?  In order for you to prolong the life of your custom print, we suggest following the care instructions below: Machine wash cold, inside-out, gentle cycle with mild detergent and similar colors. Use non-chlorine bleach, only when necessary. […]
  • Issues with my order.
    4 / 100 Powered by Rank Math SEO How do I report a problem with my order?  You can report problems by contacting us at: sales@aviationBay.com Take photos (if applicable) Explain your issue in as much detail as possible. Wait a few days for a response. Be satisfied […]
  • No tracking info?
    4 / 100 Powered by Rank Math SEO My order has been sent, why don’t I see the tracking info?  When your order was shipped it can take up to 48 hours for tracking info to show up in a carrier’s tracking system. Note that international shipment tracking […]
  • Order delays during Covid-19
    9 / 100 Powered by Rank Math SEO The team at airplaneTees wanted to take a moment to say thank you to everyone who’s been showing support to our business in this challenging time. For weeks now, the entire world is adapting to a new normal. It has […]
  • Paramotor the Americas
    14 / 100 Powered by Rank Math SEO What an amazing adventure between a few friends. Watch the full documentary and get some awesome Paramotor Merch from ParamotortheAmericas.com! An amazing journey of adventure and friendship. Check them out! https://paramotortheamericas.com TweetSharePin0 Shares
  • Return Policy
    7 / 100 Powered by Rank Math SEO Any claims for misprinted/damaged/defective items must be submitted within 4 weeks after the product has been received. For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date. Claims deemed an […]
  • Store policy
    5 / 100 Powered by Rank Math SEO Delivery When will I get my order? Usually, it takes 3–7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows: ●  USA: 3–4 business days ● […]
  • Taxes?
    3 / 100 Powered by Rank Math SEO Why am I being charged tax?  We are legally required to charge three different types of taxes: Sales tax on some orders going to the US VAT (value-added tax) on some orders going to the EU GST (goods and services […]
  • Terms & Conditions
    18 / 100 Powered by Rank Math SEO TERMS OF SERVICE —- OVERVIEW This website is operated by aviationBay.com LLC d/b/a airplaneTees.com. Throughout the site, the terms “we”, “us” and “our” refer to aviationBay.com LLC, airplaneTees.com and getDronepix.com. We offer this website, including all information, tools and services […]
  • What if I entered the wrong address?
    8 / 100 Powered by Rank Math SEO Incorrect address?  Since carriers calculate live shipping rates mainly by the zip code entered it is possible that an incorrectly formatted address could be entered and the package is still able to ship from our facility.  In some scenarios, the […]
  • What is direct-to-garment printing and how does it work?
    11 / 100 Powered by Rank Math SEO DTG or direct-to-garment printing DTG, is a printing method that sprays the ink onto the garment. The ink then soaks into the fibers of the garment. It’s like printing on paper, but on clothing. The main advantage of DTG is […]
  • Where is my order?
    3 / 100 Powered by Rank Math SEO We are continuing to fulfill orders, although fulfillment time will take longer than our previous maximum of 7 days. Our top product categories, DTG, embroidery, and all-over print products, are taking up to 3 weeks or longer for fulfillment as […]
  • Why do I have two shipping charges?
    4 / 100 Powered by Rank Math SEO We source our products from multiple suppliers. It’s possible you selected products from more than one store and the shipping involved from each would have to be covered. If you see more than two shipping charges please contact us directly […]
  • Why does my shirt have a vinegar smell?
    44 / 100 Powered by Rank Math SEO When unpacking a new shirt or hoodie with a direct-to-garment (DTG) print, you might notice a vinegar-like smell or an off-white residue. Don’t worry, that’s not unusual – it’s from a fixation agent applied during the printing process and it’s […]

Contact us

You can reach us by phone 347-766-5373 or by email at sales@aviationBay.com