Use this guide to find current help for an order. It replaces outdated shipping estimates and incomplete policy templates.
Before checkout
Check product sizing, color and personalization, then verify the shipping address and total. For custom text, review spelling and aircraft or airline details carefully.
Tracking and address changes
Our order-status guide explains production and carrier scans. For an incorrect address, contact Airplane Tees promptly with your order number and corrected details. A requested change needs confirmation and may not be possible after production or shipping begins.
Returns and order problems
Use the current Return Policy for eligibility, deadlines and remedies. Contact us before mailing a return. For damage or an order mismatch, keep the item and packaging and provide clear photos.
Terms and care
Read the Terms and Conditions for order terms. Follow your garment label and printed-shirt care guidance. If you need more help, contact Airplane Tees and identify the order or product.